Safety and Terms and Conditions

Safety is paramount. We strive to continually improve our event in order to ensure that it is as safe as possible, but we need your help!

There are many precautions that we take to make your ride a safe one, but remember that the entire course takes place on public roads which are open at all times.

All MTB courses take place on public tracks.


EMERGENCY PLANS

We could have a fire, earthquake or similar emergency.

Follow all instructions from staff who may hold you at locations or lead you to safety.

What to do if you are injured / ill or just cannot continue:

  1. Stay calm.
  2. Contact the Race Communications Centre – the number is on your bib.
  3. Stop the next cyclist going past you and ask for help.
  4. Apply first aid to yourself.
  5. Put on all of your spare clothing.
  6. If you are in an exposed position try to get out of the wind but make sure you are not so far off the road or track that we cannot find you.
  7. Wait for assistance.

We have event Medics who will get to you as soon as they can. Once the medic has assessed you, you will either be allowed to continue, transported by St Johns or picked up by one of our SAG wagons and taken back to the finishline. Please note you may need to wait a while so make sure you take warm clothes with you on your ride.

We want to keep everyone safe at the BDO Lake Taupo Cycle Challenge. For that reason it’s important you’re used to cycling in groups. If everyone plays by the cycling rules and sticks to the event etiquette we’ll all have a great day.


Your Bike

Make sure your bike is well maintained and set up properly.  This includes checking tyres are inflated and not leaking, drive train is in great working condition, both front and rear brakes are functioning properly, and your seat at the correct height. We recommend you get a professional service prior to the event.  Please carry your own spares and tools, and know how to use them.


AT THE START

Seed yourself on the start line based on your current ability. You are risking injury to yourself and others if you confuse ambition with ability and ride in a pack too quick for you.


HELMETS

Helmets must be worn at all times and fastened securely while cycling. These must meet the  NZ Approved Standard.


OVERLAPPING

Don’t overlap wheels. Stay behind the rider in front of you or move up beside them.


STAY ON THE LEFT

Do not cross the centre line. Always stay as far left as reasonably practicable.


KEEP YOUR LINE

Maintain a straight line. Practice taking the water bottle out of its cage and food out of your back pockets before the event. During bunch riding wobbling is dodgy. Minimise looking behind you – often it causes you to veer from a straight line.


ANTICIPATE

Sudden movements create problems for riders around you. Keep an eye on developments ahead of you. Don’t always look down at the rider in front of you, but use their back as your target while regularly glancing 3 to 5 riders ahead, and also up the road to see problems before they occur.


RELAX

Keep your upper body relaxed and loose. Any bumps on the road will be absorbed. Hitting a pothole with rigid arms, could cause an accident.


CLIMBING

When moving from a seated position to a standing position, put extra pressure on the pedals so that you bike doesn’t ‘stall’.


SIGNAL HAZARDS

If you see a hazard which would affect the line or momentum of the bunch it is your responsibility to signal to following riders, with subsequent riders continuing the signal further down the group.


PASSING

Pass on the right, not the left.


INDICATE YOUR INTENTIONS

This lets riders around you know what you are doing.


SPEAK UP

If you are passing a rider in front of you, say loudly “ON YOUR RIGHT”. If you are being passed you must keep your line.


DO NOT USE AEROBARS

Aerobars do not belong in bunch rides. They are dangerous and do not allow the rider to easily access their brakes.


LONG DOWN HILLS (Waihi and hatepe Hill descent especially)

Don’t stay on your brakes. It’s safest to ‘feather brake’ which means tapping the brakes and applying intermittent pressure. This is wise in wet weather too. If you need to slow for a corner, do the braking BEFORE the corner and release the brakes as you turn. Touching your brakes in a turn will make your bike go straight.


SPEED

You must stick to the road speed restrictions, particularly the 50mk/h and 70km/h speed restricted areas. Use the back brake more than the front (about 60 to 40%). Slide your weight back on the seat. Avoid locking up the wheels.


EASY ON THE BRAKES

Don’t jam your brakes on suddenly – stay alert for hazards ahead and brake with control.


STOPPING

If you have to stop, clearly signal your intention and get clearly off the road (always on the left).


CLOTHING

Wear high visibility or brightly coloured clothing appropriate for the weather conditions. Invest in appropriate clothing. A warm and comfortable rider is a safer rider.


lights

We highly recommended you have a rear red flashing light either fitted to your bike or worn on your back or helmet.


ROAD RULES

Always obey the road rules of New Zealand, including the Give Way and Stop Signs on course. There must never be more than two cyclists cycling next to one another. When the road is narrow or vehicles cannot pass, everyone should cycle in single file. It is illegal to for three or more cyclists to ride next to one another.  For more information, please read through the NZ Road Code for Cyclists.

PLEASE REMEMBER THAT ALL ROADS ARE OPEN AT ALL TIMES AND ROAD RULES APPLY!


OFFICIAL EVENT STAFF

Always pay attention to and act upon instructions given by course marshals, traffic management professionals and police.

Privacy policy

Lake Taupo Cycle Challenge Trust (we, us, our) complies with the New Zealand Privacy Act 1993 (the Act) when dealing with personal information.  Personal information is information about an identifiable individual (a natural person).

This policy sets out how we will collect, use, disclose and protect your personal information.

This policy does not limit or exclude any of your rights under the Act.  If you wish to seek further information on the Act, see www.privacy.org.nz.

Changes to this policy
We may change this policy by uploading a revised policy onto the website.  The change will apply from the date that we upload the revised policy.

Who do we collect your personal information from
We collect personal information about you from:

  • you, when you provide that personal information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call or email), or when you buy or use our services and products
  • third parties where you have authorised this or the information is publicly available. 

If possible, we will collect personal information from you directly. 

How we use your personal information
We will use your personal information: 

  • to verify your identity
  • to provide services and products to you
  • to market our services and products to you, including contacting you electronically (e.g. by text or email for this purpose)
  • to improve the services and products that we provide to you
  • to undertake credit checks of you (if necessary)
  • to bill you and to collect money that you owe us, including authorising and processing credit card transactions
  • to respond to communications from you, including a complaint
  • to conduct research and statistical analysis (on an anonymised basis)
  • to protect and/or enforce our legal rights and interests, including defending any claim
  • for any other purpose authorised by you or the Act.

Disclosing your personal information
We may disclose your personal information to: 

  • another company within our group
  • any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products
  • a credit reference agency for the purpose of credit checking you
  • other third parties (for anonymised statistical information)
  • a person who can require us to supply your personal information (e.g. a regulatory authority)
  • any other person authorised by the Act or another law (e.g. a law enforcement agency)
  • any other person authorised by you.]

[A business that supports our services and products may be located outside New Zealand.  This may mean your personal information is held and processed outside New Zealand.] 

Protecting your personal information
We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.

Accessing and correcting your personal information
Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information.  Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.

In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction.  If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.

If you want to exercise either of the above rights, email us at mail@cyclechallenge.com.  Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting).

We may charge you our reasonable costs of providing to you copies of your personal information or correcting that information.

Internet use
While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.

[If you post your personal information on the website’s [message board/ chat room], you acknowledge and agree that the information you post is publicly available.]

If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information.  We suggest you review that site’s privacy policy before you provide personal information.

[We use cookies (an alphanumeric identifier that we transfer to your computer’s hard drive so that we can recognise your browser) to monitor your use of the website.  You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features of the website.]